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Specter Gear products are
warranted to be free from defects in materials and workmanship for the life
of the product. Our warranty applies when the product is used for the
purpose intended, under normal conditions, and does not apply to damages
caused by typical wear and tear, unreasonable use, or neglect. This warranty
gives you specific legal rights. You may also have other legal rights which
vary from state to state.
Return Policy /
Authorization
Should an error occur on
our part, or if you believe your order is damaged, defective or short any
item(s), please notify us within 10 days for return authorization or
correction.
All returns must be
authorized by Specter Gear
We allow a 10 day order
review period from time of delivery. If you are dissatisfied with a product,
a Return Authorization number must be obtained from us within the 10 day
review period. Once authorized, the new or unused item must be shipped back
to us within 10 days from the date that you receive the Return
Authorization. Include a copy of the original invoice with the returned
item. Original packaging must be included and the item must not show any
wear, usage or intentional damage. Original shipping charges are not
refunded. If an item is returned without defect within the timeframe given
above, we reserve the right to charge up to a 20% re-stocking fee when
refunding the customer.
If a customer returns an
order within the timeframe given above because of a material defect in a
product, the item will be replaced or refunded with no restocking charge.
Original packaging must be included and the item must not show any wear,
usage or intentional damage. Original shipping charges are not refunded.
GG&G (As well as any other
3rd party non-Specter produced) items will not be accepted for return
if their original packaging has been opened. Please feel free to call or
email us if you have any questions as to whether or not a particular GG&G
item will be appropriate for your weapon or sling mounting needs.
In either situation, a
Return Authorization number must be obtained before shipping the item
to Specter Gear. This Return Authorization number must be printed
immediately beneath the “ship to” address on the return package sent to
Specter Gear or the package will be refused. Example:
Specter Gear
1107 E. Douglas Ave.
Visalia, CA
93292
RA# 123456
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