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All Specter products are
proudly made in the USA

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Payment methods

For individual private purchases we currently accept payment by Visa, Mastercard, American Express, Discover, Paypal, personal check, cashiers check, or money order only. Expect a 2 week delay for orders paid for by personal check. For credit card orders, our website has a convenient online purchasing system. If you don't want to use our online shopping cart you may either enter your card information on the printable order form and send it in or call our sales department and place your credit card order over the phone. For Paypal payments, our Paypal ID is jorchard@spectergear.com. Please remember to include shipping charges and product numbers in your payment. We gladly accept government purchase orders. Government agencies may establish a "Net 30 Days" open account for use with agency purchase orders. Please contact our sales office by phone, fax, or email for more information.

Delivery methods

We use both UPS and the U.S. Postal Service to ship your products domestically. Our shipping rates can be found on the printable order form. For international orders, we ship via UPS only. Our online shopping cart will not process international orders. However, international orders may be placed by phone, fax, mail or email. All customs fees and/or duties are the responsibility of the buyer.

Lifetime Warranty

CCS Industries Specter products are warranted to be free from defects in materials and workmanship for the life of the product. Our warranty applies when the product is used for the purpose intended, under normal conditions, and does not apply to damages caused by typical wear and tear, unreasonable use, or neglect. This warranty gives you specific legal rights. You may also have other legal rights which vary from state to state.

Return Policy / Authorization

Should an error occur on our part, or if you believe your order is damaged, defective or short any item(s), please notify us within 10 days for return authorization or correction. All returns must be authorized by CCS Industries We allow a 10 day order review period from time of delivery. If you are dissatisfied with a product, a Return Authorization number must be obtained from us within the 10 day review period. Once authorized, the new or unused item must be shipped back to us within 10 days from the date that you receive the Return Authorization. Include a copy of the original invoice with the returned item. Original packaging must be included and the item must not show any wear, usage or intentional damage. Original shipping charges are not refunded. If an item is returned without defect within the timeframe given above, we reserve the right to charge up to a 20% re-stocking fee when refunding the customer. If a customer returns an order within the timeframe given above because of a material defect in a product, the item will be replaced or refunded with no restocking charge. Original packaging must be included and the item must not show any wear, usage or intentional damage. Original shipping charges are not refunded. 3rd party non-Specter produced items, such as GG&G products, will not be accepted for return if their original packaging has been opened. Please feel free to call or email us if you have any questions as to whether or not a particular 3rd party item will be appropriate for your needs. In either situation, a Return Authorization number must be obtained before shipping the item to CCS Industries. This Return Authorization number must be printed immediately beneath the “ship to” address on the return package sent to CCS Industries or the package will be refused.

Example:

CCS Industries
4125 W. Noble Ave. #201
Visalia, CA 93277
RA# 123456

Terms and place of sale

CCS Industries reserves the right to accept or reject any and all orders, regardless of the manner in which the order is made. Orders become valid, and the sale shall be deemed made in Visalia, Tulare County, California subject to the terms set forth herein, when accepted by CCS Industries in Visalia, Tulare County, California. All sales are subject to the laws of the State of California, and the venue for all disputes shall be in the courts of California. No change, modification, or revision of your order shall be valid unless agreed to in writing by CCS Industries. Any terms and conditions set forth in the buyer's purchase order shall not materially alter the terms and conditions set forth herein.